Introduction
At TrustAI, your privacy is our top priority. This privacy policy outlines how we collect, use, and protect your personal information when you use our products and services, including but not limited to the "Authenticator: 2FA & Passkey", "AI PDF Converter: Files to PDF", "AI Passport & ID Photo Maker" application and any future products released on platforms such as the Apple App Store.
What Data We Collect
- Personal Information: We may collect personal details such as your email address, name, and phone number when you sign up or interact with our services.
- Device Information: Our applications may collect information about the device you use, including device identifiers, operating system, and browser type.
- Usage Data: We collect information on how you use our applications, such as login activity, features used, and error reports, to help us improve our services.
- Authentication Data: For our "Authenticator: 2FA & Passkey" app, we may store encrypted data to manage and verify multi-factor authentication, but we do not store or have access to your passwords or passkeys.
How We Use Your Data
- To provide and maintain our products and services, ensuring secure access to your online accounts.
- To improve and enhance our products, analyzing usage patterns to develop better features and services.
- To communicate with you about product updates, security alerts, or other relevant notices.
- To comply with legal requirements and safeguard against fraud and security risks.
Sharing Your Information
We do not sell your personal information to third parties. We may share your data with service providers who help us operate our services, such as cloud hosting providers, analytics platforms, or communication tools. These providers are bound by strict confidentiality agreements and are only authorized to use your data to support TrustAI services.
Data Security
We employ industry-standard security measures to protect your data, including encryption, secure connections, and access control mechanisms. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Product-Specific Privacy Information
Authenticator: 2FA & Passkey
Our "Authenticator: 2FA & Passkey" application is designed to help you securely manage multi-factor authentication for your online accounts. All authentication data is encrypted and stored locally on your device. We do not have access to your passwords or passkeys, and we do not transmit this information over the internet.
AI PDF Converter: Files to PDF
AI PDF Converter: Files to PDF allows you to effortlessly convert various file formats, including Word, Excel, PowerPoint, and images, into high-quality PDFs. With AI-powered optimization, you can ensure clear, professional-looking documents. The app also supports batch conversion, compression, and OCR for scanned documents.
AI Passport & ID Photo Maker
AI Passport & ID Photo Maker simplifies the process of creating passport, visa, and ID photos for various countries. With AI-powered background removal and automatic resizing, you can generate compliant photos instantly. The app offers templates for different government regulations and allows easy printing or digital export.
1. Data Collection
Face Data Collection:
The AI Passport Photo Maker App does NOT collect, store, or share any face data from users.
When you upload a photo containing facial data to our server for processing (e.g., to create passport, ID, or visa-compliant photos),
the image is used solely to generate the requested output. Neither the original photo nor the processed output is retained
on our systems after delivery.
2. Use of Data
Purpose of Processing:
Facial data in uploaded images is used exclusively to create compliant passport, ID, or visa photos.
No facial data is analyzed for recognition, profiling, or any purpose beyond immediate photo processing.
3. Data Sharing
Third-Party Disclosure:
We do not share facial data, original photos, or processed outputs with any third parties.
All processing occurs on our secure servers, and no data is transmitted to external entities.
4. Data Retention & Deletion
- Server Retention: Both the original uploaded image and the processed photo are permanently deleted from our servers
immediately after the task is completed and the output is delivered to your device.
- Client App Retention: The original photo uploaded by you is automatically deleted from the app’s local storage after processing.
The final ID/passport photo is stored only on your device for your convenience and is subject to your control
(you may delete it at any time).
5. Storage Location
Facial data is never stored on our servers or databases. Processing occurs temporarily in memory during the photo-creation task, after which all data is irreversibly erased.
6. Security Measures
We employ industry-standard security measures to ensure the safety and confidentiality of data processing during image upload, processing, and deletion phases.
Future Products
As we expand our product offerings, such as adding new products to the Apple App Store, we will update this privacy policy to reflect any new data collection and usage practices. Each new product will come with its own specific privacy details, ensuring transparency in how your data is managed.
Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You may request corrections to any incorrect or incomplete information.
- Deletion: You may request the deletion of your data, subject to legal obligations.
- Opt-Out: You can opt out of marketing communications at any time.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Any significant changes will be communicated to you through our app or via email. Please review this policy regularly for updates.
Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at xtrustai@outlook.com.